Incidents and maintenance reported on status page for EWS Network https://monitor.ews.pe/en https://d1lppblt9t2x15.cloudfront.net/logos/82ae1dca7783470cea26e2f732788394.png https://monitor.ews.pe/en en https://monitor.ews.pe/en/maintenance/702508 Fri, 08 Aug 2025 01:05:00 -0000 https://monitor.ews.pe/en/incident/702508#b46dbb426e9425316be5f86420526bdb1989452ea52d642ea257b787a8bbd853 Maintenance Estimado cliente, Le informamos que el día viernes 8 de agosto de 2025, todos nuestros servicios estarán fuera de línea debido a un mantenimiento programado. ⏰ Horario de inactividad: Desde las 06:00 a.m. hasta las 07:00 p.m. Este mantenimiento se realiza aprovechando la restricción temporal del fluido eléctrico en ese horario, con el objetivo de garantizar la seguridad y estabilidad de nuestros sistemas. Agradecemos su comprensión y le pedimos disculpas por cualquier inconveniente que esto pueda ocasionar. Atentamente. https://monitor.ews.pe/en/incident/541721 Tue, 08 Apr 2025 06:50:00 -0000 https://monitor.ews.pe/en/incident/541721#cc54b43513c0eaf7841055686d866ffb93dc734570012d35cb2a4b0c9d7a2a07 Incident In recent hours, users and network administrators around the world have reported issues accessing Google's public DNS servers, specifically the IP addresses 8.8.8.8 and 8.8.4.4. These servers are widely used by end users, ISPs, servers, and critical services that rely on fast, stable, and secure DNS resolution. Therefore, their inaccessibility can have cascading effects: from the inability to load websites to failures in services that rely on external APIs, email, and more. https://monitor.ews.pe/en/maintenance/507081 Tue, 04 Feb 2025 09:05:00 -0000 https://monitor.ews.pe/en/incident/507081#62b8ef5fca2f46a50006e3f44c229257e3970eeebcf457b2b8651765c8fc558d Maintenance Aún se hacen trabajos de mantenimiento, todos nuestros usuarios están conectados a líneas de respaldo https://monitor.ews.pe/en/maintenance/506350 Mon, 03 Feb 2025 07:48:39 -0000 https://monitor.ews.pe/en/incident/506350#3aa4ea866a5c6f00817864b4783e13acda843fa7345367ac85d853da31f0a8c5 Maintenance The fibers that were broken in a car accident are fused together; this cable fed our main lines. https://monitor.ews.pe/en/maintenance/463701 Mon, 18 Nov 2024 21:51:00 -0000 https://monitor.ews.pe/en/incident/463701#5585790558e37e9f670af38fa70df50b0d963fe1aa29721b2ecf5f800f2d2143 Maintenance El Organismo Supervisor de Inversión Privada en Telecomunicaciones (OSIPTEL) informa que, tras detectar una afectación en el servicio de internet móvil y fijo en diversos distritos a nivel nacional, se están llevando a cabo acciones correctivas en coordinación con la empresa operadora para restablecer el servicio de manera progresiva. Asimismo, se ha solicitado información detallada sobre el origen del problema y su impacto en los usuarios, con el fin de evaluar las medidas pertinentes conforme a la normativa vigente. OSIPTEL recuerda que las empresas operadoras están obligadas a compensar a los usuarios afectados por el tiempo de interrupción del servicio, cumplimiento que será supervisado por la institución, la cual continuará monitoreando hasta lograr el restablecimiento total del servicio. https://monitor.ews.pe/en/maintenance/458520 Sat, 09 Nov 2024 09:21:30 -0000 https://monitor.ews.pe/en/incident/458520#94e6e7c58529a5058408aec18f74ab7762e19a3fe5f2b3de00d92fcb9a4379b5 Maintenance We will be performing a comprehensive update of all our data gatherers in order to enhance and optimize the performance of our API services. During this process, the service will be intermittently available. We apologize in advance for any inconvenience this may cause, and we sincerely extend our apologies for any disruptions. We appreciate your understanding and patience as we work to provide a more efficient and reliable service https://monitor.ews.pe/en/maintenance/448605 Tue, 22 Oct 2024 07:51:25 -0000 https://monitor.ews.pe/en/incident/448605#d7b9b39d815becd47da87ede6bbf4bff7b01928f0fb8c1c3926f2e20b674669d Maintenance A forced restart is performed in order to implement new acquisitions. https://monitor.ews.pe/en/maintenance/422636 Sun, 01 Sep 2024 18:55:18 -0000 https://monitor.ews.pe/en/incident/422636#9f7b3e8dc7ea6674246358ea61c4c4a36dab0adb568fa201f1a4953090f6e80a Maintenance The direct connection cables will be replaced to increase UP-LINK capacity. https://monitor.ews.pe/en/maintenance/395032 Mon, 08 Jul 2024 06:39:00 -0000 https://monitor.ews.pe/en/incident/395032#233f1d01d12f11bae967481fb5609c2bb5bad3eeef76835bbc69fc3aa489816a Maintenance Node outside the line to replace the motherboard, maintain and clean the site. https://monitor.ews.pe/en/maintenance/364640 Sat, 04 May 2024 08:20:17 -0000 https://monitor.ews.pe/en/incident/364640#d9da8a9b93eb36d881b29d6933aacc6fa9c5ee1bc332659aab67a1b1386bc9b5 Maintenance Maintenance and cleaning tasks are scheduled to ensure the optimal performance and longevity of critical equipment essential for the seamless operation of the entire network infrastructure. These proactive measures are imperative to uphold reliability and minimize the risk of unexpected downtime or disruptions. By adhering to a stringent maintenance regimen, we prioritize the integrity of our network components, safeguarding against potential faults or failures that could compromise operational efficiency. Through systematic inspection, upkeep, and cleaning procedures, we aim to sustain peak performance standards, fostering a resilient and dependable network environment. https://monitor.ews.pe/en/maintenance/338770 Sun, 10 Mar 2024 07:00:00 -0000 https://monitor.ews.pe/en/incident/338770#10e48a02eeb60188f4a50fe973244d0b0c7cf52e2db96ece032640a2e765b292 Maintenance A cleaning and change of thermal band was carried out. https://monitor.ews.pe/en/maintenance/335936 Mon, 04 Mar 2024 18:10:00 -0000 https://monitor.ews.pe/en/incident/335936#c2d90bf9a440ef14984a356f324c188e8a30e0c35bed8cec1ce2d3f58687f1b9 Maintenance Updating storage units, installation and updating of the operating system and internal cleaning. https://monitor.ews.pe/en/incident/335122 Sun, 03 Mar 2024 12:00:00 -0000 https://monitor.ews.pe/en/incident/335122#9e458e60988cd51df9e7347108a0cbf1709e96e96718c65c26bb61517dfe3aef Incident The maintenance tasks were completed, the connectivity of our clients in all our nodes is prioritized, there was some intermittency during the work, but we always kept our clients connected to the Internet. https://monitor.ews.pe/en/incident/333856 Thu, 29 Feb 2024 18:24:00 -0000 https://monitor.ews.pe/en/incident/333856#53d0488323898caa5e018df5c8514c32f1b8a6a29a8268a70dcff271b29b6f85 Incident The monitoring software for the entire network is updated. https://monitor.ews.pe/en/incident/332760 Tue, 27 Feb 2024 18:16:00 -0000 https://monitor.ews.pe/en/incident/332760#260a834c7d6235b0af4b2afaf7eb767afdd1d2e5f3bd3d50bf88b773402128d4 Incident The PPPoE authentication systems were updated, it is likely that some clients have had problems connecting to the Internet, the quick solution would be to turn off the last mile equipment for 10 seconds. https://monitor.ews.pe/en/maintenance/332518 Tue, 27 Feb 2024 07:58:05 -0000 https://monitor.ews.pe/en/incident/332518#a52575f267ad43f96e03ae13001b4bf80b92e1fbd475481ee107b63ac61bba16 Maintenance Updating and structuring of wiring and modules, important improvements are also made to the external plant. https://monitor.ews.pe/en/incident/333583 Wed, 21 Feb 2024 16:25:00 -0000 https://monitor.ews.pe/en/incident/333583#2405495bae51fdc3754beec4de500216590f22c784216c01c251a27dcaec88d1 Incident There was an unscheduled power outage in the area, this put our systems in energy saving mode. Although our services continued to function, there was intermittency on the part of our service providers, who took the opportunity to perform maintenance tasks on our nodes.