Previous incidents

The maintenance tasks were completed, the connectivity of our clients in all our nodes is prioritized, there was some intermittency during the work, but we always kept our clients connected to the Internet.

The monitoring software for the entire network is updated.

The PPPoE authentication systems were updated, it is likely that some clients have had problems connecting to the Internet, the quick solution would be to turn off the last mile equipment for 10 seconds.

Continuing with the update of our edge equipment, we had to disconnect some critical interfaces that disconnected our clients in order to change SFP+ modules.

There was an unscheduled power outage in the area, this put our systems in energy saving mode. Although our services continued to function, there was intermittency on the part of our service providers, who took the opportunity to perform maintenance tasks on our nodes.